COMMS//Support Channel
Contact Support
Got questions about your order or need help with your RCD-01? Send us an email.
Email Support
For product questions, setup help, and everything else:
contact@recondrone.comWe usually reply within 24-48 hours.
Order Inquiries
Questions about your order status or shipping?
contact@recondrone.comInclude your order number and we can look it up straight away.
Quick Answers
Your answer might already be in the RCD-01 FAQ.
Shipping: Orders ship within 1-2 business days. Delivery time depends on your country.
Returns: 30-day return policy. See the returns and refunds policy for details.
Warranty: 1-year warranty against manufacturing defects. Learn more about warranty coverage.
Business Hours
We check emails Monday to Friday during normal business hours. Weekends and holidays we’re off, but send your message anyway and we’ll get back to you the next business day.